Reference

ris777 Privacy Policy: What We Collect and Why

The ris777 Privacy Policy sets out exactly what personal information we hold, how we use it, and the steps we take to keep it secure — from your…

Account data protectedDANA & QRIS transaction records coveredRetention periods disclosedYour rights clearly stated
ris777 ris777 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how we handle your information, our support team is available 24 hours a day. You can reach us through live chat directly inside your account dashboard, by email at the address shown in your account settings, or via our Telegram support channel. For account-level data queries — such as checking which payment methods are on file or updating your registered phone number — the live-chat path inside the cashier section gives you the fastest response.

Team online

Live Chat

Available 24 hours a day inside your account dashboard. Raise a data request or privacy concern and our team will respond within minutes during peak hours.

Email Support

Send a written data-access or correction request to the email address listed in your account settings. We aim to respond within 2 business days of receiving your message.

Telegram Channel

Our Telegram support channel is open around the clock. Use it to follow up on a data query, check the status of a privacy request, or get the correct email address for formal submissions.

HOW WE HANDLE IT

Browse Our Data Handling Commitments

Every section below covers a distinct part of how ris777 manages personal information — from cookies set on your device to how you can request that we delete your account records.

Cookie Practice

We set session cookies to keep you logged in and analytics cookies to measure page load times. You can clear cookies through your browser settings at any time without losing your account data.

Account Security

Phone verification is required before account access is granted. We store your verified number in an encrypted format and use it only for login confirmation and critical account alerts.

Payment Data Retention

DANA, OVO, GoPay and QRIS transaction references are retained for the period required by applicable financial rules — typically up to five years — and are accessible to you via the transaction history in your account.

Third-Party Sharing

We share transaction data with payment processors such as DANA and QRIS only to the extent needed to complete or verify a transfer. We do not sell personal information to marketing companies or data brokers.

Data Correction Rights

You can ask us to correct your registered name, phone number or email at any time through live chat or by email. We aim to process corrections within 48 hours and confirm the change by notification to your verified number.

Account Deletion Requests

Submit a deletion request via email or live chat and we will close your account and remove personal identifiers within the timeframe permitted under applicable record-keeping obligations in your region.

Questions About the ris777 Privacy Policy

Below are the questions we hear most often about how ris777 collects and uses your data. If your question is not covered here, reach us through live chat inside your account or via the email address in your account settings.

We collect your name, phone number, and the payment method you register — DANA, OVO, GoPay, QRIS, bank transfer or virtual account. Device identifiers and session timestamps are also logged for security purposes.

Transaction references from DANA, OVO, GoPay and QRIS are used only to verify deposits, process withdrawals, and respond to payment receipt queries. We do not use this data for advertising or share it with unrelated third parties.

Yes. Send a data-access request through live chat inside your account or by email to the address in your account settings. We aim to respond within 2 business days with a summary of the records we hold.

Account identity data is retained while your account is active. Payment logs — including DANA, OVO, GoPay and QRIS references — are kept for the period required under applicable financial record-keeping rules, typically up to five years.

The same Privacy Policy applies across all supported regions in Indonesia, including Bandung and Surabaya. Access to our services and associated data handling depends on local law in each region.

Submit a deletion request by email or through live chat. We will close the account and remove personal identifiers within the timeframe allowed under applicable record-keeping obligations where local law permits.

We set session cookies for login continuity and analytics cookies to monitor page performance. You can clear or block cookies through your browser settings; doing so will not delete your account data stored on our servers.